Invalid Debit Card
Good day
Im sad to write a complain on this platform but am forced under conditions that i was unable to get help and im sure i will be forced to go visit a branch. I have a cheque account with ABSA and been struggling to use it for online shopping, I called the 3D team and spoke to Corne van der Merwe and the lady tried to assist but couldn't get it right. I ended up resorting to transfer funds to another bank account that was able to satisfy my needs.
Can i have mitigation's to this dilemma.
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Replies (2)
Absa's replyOfficial
30 Nov 2018, 13:56Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply30 Nov 2018, 13:56
Official
Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
02 Dec 2018, 22:58 Good day Mr Dube, I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply02 Dec 2018, 22:58
Official
Good day Mr Dube, I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,