MM
Matthew M

1 reviews | Active since Dec 2015

21 Dec 2015, 17:56

Intl pymts late / c.card acc not closed / Bad serv

I confirmed my credit card account was closed after years of very poor service. A year later an international payment was made into that account accidentally. I told them to return the funds immediately after getting a late notification. 12 days later the funds are still not returned. This is for a large amount of USD. All previous international payments were late on notification and a pain to get transferred in time. I have closed all accounts with ABSA (Credit card - 20 years / Company account 10 years / savings account 20 years next is the home loan) because I'm tired of their shocking service and I still have to deal with their ****...<br> <br> I will never use ABSA for anything and would not recommend anyone that wants professional service make use of them at all...

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Replies (1)
Absa
Absa's reply22 Dec 2015, 08:48
Official
Hello RetroRider,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd