DvdW
Debbie van der Westhuizen

1 reviews | Active since Oct 2015

15 Oct 2015, 08:41

INTERRUPTING OF INTERNET BANKING

Once again - our account with Absa has been BLOCKED - WITHOUT PRIOR NOTICE!!! We are unable to process any IBank Payments or even use our debit card!!!! <br> <br> The administrator went to ABSA (the 4th time this year!!) to clarify the above mentioned issue and provide sufficient documents - where after we were promised that we will not experience this issue again.<br> <br> It is time consuming to run to the branch every time and this issue has also caused us to be late with our creditor payments.<br> <br> If the documents were handed in? WHY WHY WHY do they just block our account without even phoning us? <br> <br> I think this is unacceptable.

0
Replies (1)
Absa
Absa's reply15 Oct 2015, 14:56
Official
Hello Debbsvdw,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd