ML
Molebogeng L

1 reviews | Active since Oct 2014

04 Mar 2016, 09:45

INTERNET TRANSFER REFERRAL

<br> On the 29th of February, I did an internet transfer from my Absa account to another Absa account. I mistakenly deposited into the wrong account . The money should have been deposited into an Absa Trust account. I went to one of the branches to get assistance and I was told I should send an email to the customer care line explaining what happened, which I did. That was 2 days ago and I still have not gotten any feedback.<br> <br> How long do I have to wait to get a response as I would like to know what the way forward is.

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Replies (1)
Absa
Absa's reply04 Mar 2016, 12:53
Official
Hello Khumo246,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,