CvdM
Carel van der Merwe

1 reviews | Active since Feb 2015

31 Aug 2017, 09:32

Internet service is getting worse and worse

Every month end the ABSA website is slow, unresponsive and you struggle to logon. To do transactions takes for ever, if you can stay connected long enough. There is definitely a problem. I have been a client for 46 years and am a Private Bank client but are considering moving to another bank that can handle the internet traffic at month end.

0
Replies (1)
Absa
Absa's reply31 Aug 2017, 11:03
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd