PL
Peter L
1 reviews | Active since Feb 2022
03 Apr 2023, 09:18
Internet problem
The account *** on inserting Account *** Maria van Riebeeck Klub, password and account number the system says “ verification request “ The sms received however only reflects “ logged “ in. Contact by the Absa Branch in Potchefstroom has not brought a solution I have year end accounts to do. This is creating a considerable problem for me. I act for my wife M M Botha. I am Peter Lee ***. Please help
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Replies (2)
Absa's replyOfficial
03 Apr 2023, 09:25Dear Peter Lee
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint isC-***1 Kind regards,Group Customer CareBasani Hlungwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint isC-***1 Kind regards,Group Customer CareBasani Hlungwane
Absa's reply03 Apr 2023, 09:25
Official
Dear Peter Lee
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint isC-***1 Kind regards,Group Customer CareBasani Hlungwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint isC-***1 Kind regards,Group Customer CareBasani Hlungwane
PL
Peter L's updateReviewer Update
03 Apr 2023, 16:02The original problem of not being able to log was resolved but now when I want to load a new beneficiary the same “ verification request “
appears and nothing happens - no relevant sms. What is happening at Absa? Please resolve this problem
appears and nothing happens - no relevant sms. What is happening at Absa? Please resolve this problem
PL
Peter L's update03 Apr 2023, 16:02
Reviewer Update
The original problem of not being able to log was resolved but now when I want to load a new beneficiary the same “ verification request “
appears and nothing happens - no relevant sms. What is happening at Absa? Please resolve this problem
appears and nothing happens - no relevant sms. What is happening at Absa? Please resolve this problem