1 reviews | Active since Jul 2018
I don’t even know where to complain any more. Absa must be the worst bank in South Africa when it comes to taking care of their lifelong customers.
My grandfather is a victim of internet banking ***** of R67 000!!!! This happend on 26 April, and today, nearly 3 months later, NOTHING has happened. He has to keep calling Absa and gets told that the case is being ‘escalated’ every time. He has received ONE call since the incident occurred.. shocking customer service.
It is disgraceful that a 77 year old man must beg and plead to get his money back that was ****** by people within your bank. I demand answers today, we have waited long enough!!
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with the complainants ID or account number, ***** complaint reference number to enable me conduct a follow up.
Regards
Claudette
Best regards,
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with the complainants ID or account number, ***** complaint reference number to enable me conduct a follow up.
Regards
Claudette
Best regards,
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