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alicia G

1 reviews | Active since Dec 2017

15 Dec 2017, 11:49

Internet *****

Good Day i would like to put in a complaint about ABSA ATALSVILLE regarding internet ***** absa is suposed to be a safe and secure online banking but my account was hacked and over R1000 has been taken from my account i am very disappointed in the way absa atlasville handled this the only person that was willing to assist me was ZAMO and she tried her level best to assist me and gave me a case number and NOONE HAS COME BACK TO ME REGARDING MY REFUND ABSA HAS INSURANCE FOR THESE THINGS SO WHY WILL THEY NOT PAY BACK MY MONIES TO ME I AM NOT A RICH PERSON AND WOULD LIKE TO BE REFUNDED MY MONIES OR THIS WILL BE TAKEN FURTHER

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Replies (1)
Absa
Absa's reply15 Dec 2017, 16:37
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,