SC
SAVIE C
1 reviews | Active since Aug 2018
10 Nov 2020, 16:20
Internet fee
I am a pensioner and I like to know why ABSA charges internet fee for the use of the app for savings accounts. Lenny Chetty
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
11 Nov 2020, 09:09Dear Savie, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply11 Nov 2020, 09:09
Official
Dear Savie, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
11 Nov 2020, 09:10Dear Savie, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply11 Nov 2020, 09:10
Official
Dear Savie, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
SC
SAVIE C's updateReviewer Update
11 Nov 2020, 11:18ABSA thanks for updating me on this matter it seems to be resolved for now.
SC
SAVIE C's update11 Nov 2020, 11:18
Reviewer Update
ABSA thanks for updating me on this matter it seems to be resolved for now.