1 reviews | Active since May 2017
Internet Banking Problems----- No one at Virgin are there to help. Do you not have negative star ratings?
<p>I've created a beneficiary (My ABSA account) on my Virgin account online. That part was successfull but that is where it ended. Have been trying several times to transfer money from the Virgin account to the ABSA account in vain. When phoning the numbers provided on the Virgin website, you are transfered to ABSA ..... then they say sorry it is not them that must help but Virgin. Even gives me a telephone numbers and transfers me to that number. The person answering says "no it is not their job to help me", and gives me the same *&%$# number. And so it goes "round-and-round" without anyone doing anything to help........ Does a REAL VIRGIN Helpline actually exist in this dimension? </p>
Hi there,
We are so sorry to hear of your issues and frustrations.
Please can you email us all of your contact details as well as exactly what we can assist with to the following email address *** and we will gladly get out team to ensure that you are back up and running.
Rest assured we will get this sorted out for you.
Kind regards
The Virgin Money Team
Hi there,
We are so sorry to hear of your issues and frustrations.
Please can you email us all of your contact details as well as exactly what we can assist with to the following email address *** and we will gladly get out team to ensure that you are back up and running.
Rest assured we will get this sorted out for you.
Kind regards
The Virgin Money Team
