Internet Banking Fee

<p>I wrote a complaint regarding one of my credit cards which had a charge of R60 (INET/MOB FEE/FOOI) and i was told it is for internet banking. This morning i got a call from Virgin money and i was told that it is indeed for internet banking but they would reverse it as it has not been communicated with clients that they would be charged for internet banking. Indeed the charge was reversed however that was only on the one account. I have two accounts with Virgin and at the time i wrote the complaint i hadn't checked my other account. I just did now and i find a charge for R292.50 (INET/MOB FEE/FOOI), can this be reversed and also if this is what you plan on charging us for internet banking then i am simply going to close both my accounts. The reason i chose Virgin money was becuase you don't charge fees but now this is just too much. Please can someone contact me and also get this reversed. </p> <p>Account in question: ********** ********** 15</p>