Internet Banking Fee

<p>Last month i wrote two complaints regarding the internet banking fee that was charged on two of my accounts and the charges were reversed and i was told that i would not be charged anymore untill they notify their customers about their new internet banking charges. I was not notified and yet i am charged. On one of my accounts i am charged R217.50. Really? That amount for internet banking? Can someone contact me and have this charges reversed. I also want to close both my credit cards accounts. I sent an email a couple of days ago regarding the closure of both my accounts and as usual i just got an automated response stating that someone will contact me within 48hrs its been almost a week still nothing. I want the internet charges for both my accounts reversed and i also want to know the processes that i should follow to close both my accounts. I cant keep coming to HelloPeter every month end for the same thing and i am certainly NOT prepared to PAY R217.50 for internet banking charges. So please contact me and reverse the charges and also let me know what to do to close both accounts.</p>