Internet banking
I am so tired of this bank! Endless frustrations. Absolute no joy. Your banking app is up to no good, pity I can't swear here! I do not get my notifications to load a beneficiary. Then the ffff server gives a time out message and have to wait for 30 minutes then still no good. You enter your password and wait forever to enter the site. I am so frustrated I broke my tablet. Your service is useless and up to no good. I will be closing this account. You guys make my life hell!
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Absa's replyOfficial
11 Feb 2020, 16:45Dear Mark
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply11 Feb 2020, 16:45
Official
Dear Mark
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management