Internet Banking

<p>I Just spent 75 minutes on the phone with Virgin money....</p> <p>I cannot log into my Internet Banking for some reason, and I don't receive the Checksure sms that is being sent to my cellphone when I try to reset it.</p> <p>Yes I still have the same cellphone number. Yes I have rebooted my cellphone.</p> <p>The consultant at virgin money tells me it is because they have been offline FOR THE LAST 3 MONTHS!</p> <p>She says she does not know when the problem will be fixed, meaning I cannot log into my internet banking anymore.</p> <p>I then tried to talk to a manager but after another 25 minutes of holding, was informed that there is no one available.</p> <p>How am I suppose to bank with Virgin if I cannot log into my account?</p>