Internet AND cellphone banking suspended

I have never ever been so disappointed in a bank!! I have been banking with you since I started my first job. Never ever was my internet OR cellphone banking suspended! All of a sudden I find out its suspended when I am struggling for how many days??? I need to make an important payment, but I can do nada.. Because I was friendly informed that my account has been suspended because R48 did not go off for these services. There has never been this! So I have to LET someone pay it into my account and phone again, then it wil be re-activated.But alas, please phone again in the morning, they said. Guess what, someone did pay R100 into my account, and there is already money taken.. Guess what I am left with? R17!! This is the last time I am banking with you. I am happy to take business somewhere else if not resolved!