International transfer nightmare

On 18/04/18 I made a transfer of R10054 from Barclays Uk to Absa .Because of reserve bank regulations the recipient contacted Absa forex to release the funds. This took three days and three hours of phone calls. The result was that R0.01 was deposited in the recipients account. I made a case to IBC client services.The result -It was now "successfully resolved". Well, no funds were deposited.I have contacted the Tris dept with the problem. Cant see how thats going to help as weve done everything possible.