RT
Rajesh T

1 reviews | Active since Mar 2009

28 Mar 2023, 15:16

International services not working

Good DAY. I am once again jn overseas and in India to be specific and I am not able to withdraw any money at the ATM. Why can I not withdraw. When I chech on my app it's showing me the service is active. I always have this problem every single year and yet my Fnb card is working what is going on with ABSA

0
Replies (5)
Absa
Absa's reply29 Mar 2023, 07:53
Official
Dear Rajesh Timol Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***3 Kind regards,Group Customer CareRezona Louw

Best regards,

RT
Rajesh T's update29 Mar 2023, 08:43
Reviewer Update
Good day. Please call on ***, I am in India and it's very urgent
Absa
Absa's reply29 Mar 2023, 10:02
Official
Dear Rajesh Timol Thank you for your posting.

Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw

Best regards,

RT
Rajesh T's update31 Mar 2023, 07:34
Reviewer Update
Hi Rezona
Please note that there is no response on my email. I really need help urgently. I am stuck in a foreign country with no money. I don't have any access to any money and you didn't bother to call me back despite providing you with my contact number.
Absa
Absa's reply31 Mar 2023, 08:38
Official
Dear Mr Timol We have tried to get hold of you on the contact number provided below, ***, and have been unable to reach you. Kindly advise if there is an alternative number we can use so we can urgently assist. Kind regards,Group Customer CareRezona Louw 

Best regards,