SG
Santie G

1 reviews | Active since Feb 2021

13 May 2022, 11:24

International Inward Payment

We've been customers of Absa for quite some time, but recently we had some problems with International payments. It's sad that you contact them and they just is so oblivious to what you say as a customer. We've been waiting for a inward payment for 6 business days and still they say it's not on their system. This has caused us inconvenience.

0
Replies (2)
SG
Santie G's update13 May 2022, 15:17
Reviewer Update
Hello Nthabiseng,

I appreciate your reply, but it has been 6 business days and the payment have not been processed. That payment was for our debit orders and my daughters school fees and rent payment. Not to mention thst she needs to buy food ect....I really don't think Absa understand that.
Absa
Absa's reply13 May 2022, 15:54
Official
Good day

We are looking into the matter.

Kind regards
 Nthabiseng Sibande
 Customer Value ManagementAbsa Bank Ltd