EE
Estelle E
1 reviews | Active since Mar 2009
04 Feb 2025, 15:30
International charges on Shein Orders
Ive made several purchases from Shein using my Premium Credit Card. Now suddenly in being charged R20 for international purchases although the amount was charged in ZAR.
Why am I now being charged International Purchase fees, where this was never done before??
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Absa's replyOfficial
04 Feb 2025, 15:59Dear Estelle Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***5. RegardsPravesh BejayCustomer Value Management
Absa's reply04 Feb 2025, 15:59
Official
Dear Estelle Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***5. RegardsPravesh BejayCustomer Value Management