AG
Andries G

1 reviews | Active since Nov 2017

21 Nov 2017, 15:49

International Banking Consultant at N1 City...Well Done & Thank You

I recently started working for a UK based company where my salary gets paid into my ABSA account. I had soooooooo much issues with ABSA to release my salary in October 2017 and I had to FICA and and and...So I decided to e-mail a query to ABSA. Desiree Scheepers from ABSA N1 City (Cape Town) assisted me. She phoned me every time I asked her to (I have had it with phoning companies i.e. Telkom etc). Although the query took 12 days to be resolved (I was a bit frustrated), it still had a positive outcome. Desiree responded promptly to all my mails and provided me with all the information. I mentioned to her that I will contact her immediately, should I have any issues going forward, I will contact her directly. Thank you for assisting me, Desiree Scheepers at ABSA N1 City.

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Replies (3)
Absa
Absa's reply22 Nov 2017, 07:05
Official

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.


Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd

AG
Andries G's update24 Nov 2017, 11:28
Reviewer Update
Thank you Claudette. Please can you forward this to the consultant.
AG
Andries G's update24 Nov 2017, 11:28
Reviewer Update
Thank you Claudette. Please can you forward this to the consultant.