LB
Leslie B

1 reviews | Active since Apr 2015

29 Apr 2015, 16:28

International Banking Call Centre Delays

I have been trying to contact the International Banking Division of Absa Bank all day but end up stuck waiting for a call to be put through. So far today I have spent a total 1 hour waiting (I phoned 6 different times) to actually speak to a consultant. This has cost me over R800 in international calls from Angola!!!

0
Replies (1)
Absa
Absa's reply30 Apr 2015, 08:50
Official
Hello Palanca,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer