international banking

HOW hard can it be for absa to open up their clients' accounts for international banking?? I have to stand in a massive queue at a branch to fill in a LOOOONG application with all of the information of my holiday, and when I get to my holiday destination, I can't draw cash. WHAT?!?! This is absolutely ridiculous! I've been a loyal absa client of absa since I started working and have multiple accounts with them. As soon as I get back home, my accounts will be settled and I will be moving to another service provider. A simple request seems WAAAAY too complicated for absa to handle!