EP
Elmarie P
1 reviews | Active since Apr 2020
20 Apr 2020, 19:46
interest rate adjustment
i would like to know if the banks are going to adjust our homeloans,car loans etc installments as many of us are getting paid end of this month.There has been no correspondence from them ever since the interest rate was cut last week can absa please notify us as to what going on so we pay the correct installments please. most of us are getting paid 24 of Aprils we need a response than you.
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Replies (6)0
Replies (6)
Absa's replyOfficial
21 Apr 2020, 12:35Dear Elmarie
Thank you for bringing this matter to our attention. Kindly provide us with all your account numbers in question to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with all your account numbers in question to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply21 Apr 2020, 12:35
Official
Dear Elmarie
Thank you for bringing this matter to our attention. Kindly provide us with all your account numbers in question to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with all your account numbers in question to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
EP
Elmarie P's updateReviewer Update
22 Apr 2020, 17:33 80-8*** this is my bond account.
Please advise as to wht my new installment is now that the interest rate dropped again in april. i would like to pay my bond on the the 24 april pls .i know that the installmenthas dropped cause of the cut in repo rate.please check for me if the installemt has adjusted and how much must i pay for may installment please..... i also have another question do i qualify for holiday payment? advise accordingly please. elmarie du pont
Please advise as to wht my new installment is now that the interest rate dropped again in april. i would like to pay my bond on the the 24 april pls .i know that the installmenthas dropped cause of the cut in repo rate.please check for me if the installemt has adjusted and how much must i pay for may installment please..... i also have another question do i qualify for holiday payment? advise accordingly please. elmarie du pont
EP
Elmarie P's update22 Apr 2020, 17:33
Reviewer Update
80-8*** this is my bond account.
Please advise as to wht my new installment is now that the interest rate dropped again in april. i would like to pay my bond on the the 24 april pls .i know that the installmenthas dropped cause of the cut in repo rate.please check for me if the installemt has adjusted and how much must i pay for may installment please..... i also have another question do i qualify for holiday payment? advise accordingly please. elmarie du pont
Please advise as to wht my new installment is now that the interest rate dropped again in april. i would like to pay my bond on the the 24 april pls .i know that the installmenthas dropped cause of the cut in repo rate.please check for me if the installemt has adjusted and how much must i pay for may installment please..... i also have another question do i qualify for holiday payment? advise accordingly please. elmarie du pont
EP
Elmarie P's updateReviewer Update
22 Apr 2020, 17:35 80-8***
80-8*** Please advise as to wht my new installment is now that the interest rate dropped again in april. i would like to pay my bond on the the 24 april pls .i know that the installmenthas dropped cause of the cut in repo rate.please check for me if the installemt has adjusted and how much must i pay for may installment please..... i also have another question do i qualify for holiday payment? advise accordingly please. elmarie du pont
80-8*** Please advise as to wht my new installment is now that the interest rate dropped again in april. i would like to pay my bond on the the 24 april pls .i know that the installmenthas dropped cause of the cut in repo rate.please check for me if the installemt has adjusted and how much must i pay for may installment please..... i also have another question do i qualify for holiday payment? advise accordingly please. elmarie du pont
EP
Elmarie P's update22 Apr 2020, 17:35
Reviewer Update
80-8***
80-8*** Please advise as to wht my new installment is now that the interest rate dropped again in april. i would like to pay my bond on the the 24 april pls .i know that the installmenthas dropped cause of the cut in repo rate.please check for me if the installemt has adjusted and how much must i pay for may installment please..... i also have another question do i qualify for holiday payment? advise accordingly please. elmarie du pont
80-8*** Please advise as to wht my new installment is now that the interest rate dropped again in april. i would like to pay my bond on the the 24 april pls .i know that the installmenthas dropped cause of the cut in repo rate.please check for me if the installemt has adjusted and how much must i pay for may installment please..... i also have another question do i qualify for holiday payment? advise accordingly please. elmarie du pont
EP
Elmarie P's updateReviewer Update
22 Apr 2020, 17:37hi i am one of the people concerned about pick n pay in the kilburn shopping centre in discovery roodepoort.. their food priced are ridiculuous really . they need to lower their prices especailly with veggies .
EP
Elmarie P's update22 Apr 2020, 17:37
Reviewer Update
hi i am one of the people concerned about pick n pay in the kilburn shopping centre in discovery roodepoort.. their food priced are ridiculuous really . they need to lower their prices especailly with veggies .
EP
Elmarie P's updateReviewer Update
22 Apr 2020, 17:39 hi i am one of the people concerned about pick n pay in the kilburn shopping centre in discovery roodepoort.. their food priced are ridiculuous really . they need to lower their prices especailly with veggies .
EP
Elmarie P's update22 Apr 2020, 17:39
Reviewer Update
hi i am one of the people concerned about pick n pay in the kilburn shopping centre in discovery roodepoort.. their food priced are ridiculuous really . they need to lower their prices especailly with veggies .
Absa's replyOfficial
23 Apr 2020, 08:47Dear Elmarie Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically Kind regards,
Lebogang Mashiane Group Customer Care
Lebogang Mashiane Group Customer Care
Best regards,
Absa's reply23 Apr 2020, 08:47
Official
Dear Elmarie Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically Kind regards,
Lebogang Mashiane Group Customer Care
Lebogang Mashiane Group Customer Care
Best regards,