PN
Precious N
1 reviews | Active since Jun 2020
06 Jul 2020, 10:45
Intentional overcharge by ABSA BANK!
With Covid19 challenges, I haven't been using much of the ABSA Bank account for a while and have requested 2 months ago That this ABSA life cover be canceled but my request has been ignored 3 times now and it has left a negative balance of R500 as the debits all bounced, well after I had requested and stated with reason as to why the account has to be closed. I believe this is intentional so as to increase charges made to my account!!!
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Absa's replyOfficial
06 Jul 2020, 16:10Dear Precious Ncube Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care
The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care
Absa's reply06 Jul 2020, 16:10
Official
Dear Precious Ncube Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care
The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care