Insured by ABSA BroLink? Change your lane!

Let me start by saying that after 3months of two and fro communication, battling with the consultant's telephone line being ''off line'' , him/her claiming that they've never received the required documents which I jave sent weeks ago, and constantly having to keep the necessary paper trial (needless to say that this is the consultant's job-not mine) for them... My claim has been paid out.

Only to be rejected by the workshop due to their assessor not tallying the revised invoiced amount correctly - paying me out short.

With 2019 around the corner, price increases will take place, and I wonder who would have to pay the additional amount due, all because this company failed to be diligent in the 1st place. I mean, customer care for what???

I would never refer anyone to get cover with ABSA/BroLink!