KK
Karabelo K

1 reviews | Active since Oct 2015

17 Mar 2017, 09:46

Insurance Sales Consultant

<p>Today I got a call from an insurance sales consultant by the name of Tshepo calling on behakf of ABSA from ********** 697 I just forgot his surname but it starts with M,so the consultant offered me a funeral product for unemployed individuals,he never asked me if I was working or not so the minute I declined the offer then he started making so much noise and telling me how I shouldnt have let him explain the product to me,he didnt even give me a chance to tell him why I was declining the offer instead he was telling me how listening is a s**** ,I pleaded with him on numerous counts to lower his voice as I was speaking softly but he blurrebed futher such behaviour is uncalled for he didnt even disclose his FAIS status to me,if the recording can be pulled out and listened to I am sure ABSA would be just as shocked.</p>

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Replies (1)
Absa
Absa's reply17 Mar 2017, 10:59
Official

Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd