HK
Hendrick K

1 reviews | Active since Dec 2013

13 Mar 2017, 19:52

Insurance Premiums not Decreasing

<p>I think most normal people take insurance to guard against unexpected incidences. I have a car insurance with ABSA Idirect which had its premiums increased because of my claim history. It increased from R1080 to R1500 in January. In February the premiums increased to R1829.42 and the reason is the annual price review or assessment. My issue is the review is only considered for increases and not for decreases while the value is depreciating. I really wanted to be loyal to ABSA Idirect but I have to realise when I am being taken for a ride.</p>

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Replies (1)
Absa
Absa's reply28 Mar 2017, 11:00
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd