RM
Risha M
1 reviews | Active since Jun 2018
04 Mar 2022, 23:31
Insurance Claim yet to be resolved
Absa Homeowners Insurance Logged a claim on 4 January 2022 and claim still has not been resolved.It has been 2 months and when it rains it rains in my room. I can not believe that it takes more than 2 months for a roof to be fixed. The damage to my property increases as time goes by who knows when it will get fixed.
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Absa's replyOfficial
07 Mar 2022, 09:56Dear Risha Mahabeer Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareRezona Louw
Absa's reply07 Mar 2022, 09:56
Official
Dear Risha Mahabeer Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareRezona Louw