Insurance Claim: Rejection Letter - Claim No: ***

<p>I am very much perturbed by ABSA's conclusion regarding the above claim. I bought the house 20 years ago and the reason that they give me that the ceiling was poor workmanship I do not buy it at all because the ceiling has not been put in by myself but the house was bought with the ceilings but today because a claim comes in it is poor workmanship.</p> <p> </p> <p>How does ABSA operate? Can you please explain to me why didn’t ABSA inspect the ceiling prior to me purchasing the house? Why am I paying insurance that does not cover my claims? The first response was I reported late, the second was three months after the actual damage and now the third is poor workmanship. How do I report before verifying the damage?</p> <p> </p> <p>I do not accept this letter a all and this is the reason why I always hear that ABSA they are****** but because I have been with the bank for years I did not believe that though there was nothing better I got out of ABSA..</p> <p> </p>