Insurance claim- not found

<p>After a burst geyser - Which I allready had replaced as it burst over the weekend. Submitted the claim on Monday 6 March - and sent supporting documents to their relevant claims email. Everytime I PHONE them, they say they did not receive my email even though I get read receipts of the mails. This is a fast track claim and I am out of pocket. Please get your ducks in a row and sort out my claim!! claim nr ********** </p>