Insurance claim

absa bank insurance for the house has the worst service , the bath has bèen leaking inside the house damaging walls , carpets and cupboards we called the absa insurance they brought in two plumbers in the beginning of april to come check and take pictures and they needed to come fix we've been waiting since in april they keep lying to us and saying they'll bring someone to come fix, its been 8 months being told lies and being taken from pillar to post when we go to the nearest branch we are constantly **** to this is unacceptable this is the worst service from such a huge brand .