1 reviews | Active since May 2017

17 May 2017, 14:25

Insurance Claim

<p>I had an insurance claim for water damage after burst geyser in my home. 1 and 1/2 weeks after accessor came out no feedback no call. Phone 011 - ********** and have to hold on the line for 30 minutes to talk to a consultant to be transferred leave messages for person delaing with claim no feedback. Terrible customer service!</p>

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Replies (1)
Absa
Absa's reply18 May 2017, 06:28
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your ID or Account number to enable me to log a formal complaint for you, the required information can be sent via private message.

Regards

Claudette