1 reviews | Active since May 2016

16 Nov 2016, 19:06

Insurance Claim

<p>We lodged a Claim with ABSA Insurance May 2016 and still strugling to have it resolved. We have had an assesor and two contract workers out to invesitgate the claim. Both the contract workers are in agreement with our claim.</p> <p>I have been emailing ABSA at least on a weekly basis for a feedback, my emails are read, however no one responds.</p> <p>Our premium is paid every month, why can't they sort this small problem out? Really FED-UP!</p>

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Replies (1)
Absa
Absa's reply17 Nov 2016, 10:09
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd