Insurance Claim

Now more Than 7 months later, my house has still not been fixed due to break in, all quotations were submitted, and up to today nothing has been done, due to ABSA not fixing my house, have I lost more than 7 months rental income, <br> I even called the complaints department, the staff member promised she would have it sorted, this is also now more than 2 weeks later and even from her department nothing has been done, after numerous calls to them, they will sort out the claims <br> On Thursday 11 February 2016, I called her office once again, after numerous calls, I was told she went to tea @ 16h00 and she would call me back, but as usual no call, on Friday 12 February 2016 I called her again, just to tell me she is still busy working on my complaint<br> I now call upon ABSA Board to PLEASE investigate how can a insurance claim take more than 7 months to be finalised.