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mashadi M

1 reviews | Active since Apr 2015

17 Apr 2015, 22:04

insurance automatically cancelled

On the 5th of April we had a car accident.when we contacted absa insurance where my husband is an acceptable holder we were told that our policy lapsed. We were not made aware of this. My husband later received a message saying he can apply for a new one. This is not our fault.is there any way of being compensated?????

0
Replies (1)
Absa
Absa's reply20 Apr 2015, 09:58
Official
Hello mashadibmakinta,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd

Best regards,