KN
Kedibone N
1 reviews | Active since Nov 2018
25 Feb 2024, 18:10
Insurance
Kindly Assist the amount that was supposed to be deducted is for Policy No ***5*001 Absa Plus for Car Datsun which is R1.387.66 and have another or Policy For Absa idirect policy ****001 which I am paying R809.45 why was so much money deducted R2940.13 , please check and credit my account all in all this two policy the amount is R 219,77 There is no way that I will pay Insurance for one car twice please look at it and revert back to me .
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
26 Feb 2024, 09:21Dear Kedibone Ntladi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
Absa's reply26 Feb 2024, 09:21
Official
Dear Kedibone Ntladi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
KN
Kedibone N's updateReviewer Update
26 Feb 2024, 20:17Kindly assist have policy with Absa plus policy number ***5*001 for Datsun and Idirect policy number ****001 Polo only and I am paying R809. 45 for it but money that was deducted is R2940.13 that means I am paying two policy for one car which is Datsun Idirect must cancel Datsun on their policy and remain with polo Datsun is covered by Absa plus with amount of R1387.66 Idirect must credit me the money they took for Dutsun have send an email no response and on the 12 February 2024 called @ 10:37 checked for quotation but I did make it clear that they must not activate it call again to check if is not activated they did promise to my surprise I am bil**** twice for one car Datsun go please I am asking for my refund from idirect
KN
Kedibone N's update26 Feb 2024, 20:17
Reviewer Update
Kindly assist have policy with Absa plus policy number ***5*001 for Datsun and Idirect policy number ****001 Polo only and I am paying R809. 45 for it but money that was deducted is R2940.13 that means I am paying two policy for one car which is Datsun Idirect must cancel Datsun on their policy and remain with polo Datsun is covered by Absa plus with amount of R1387.66 Idirect must credit me the money they took for Dutsun have send an email no response and on the 12 February 2024 called @ 10:37 checked for quotation but I did make it clear that they must not activate it call again to check if is not activated they did promise to my surprise I am bil**** twice for one car Datsun go please I am asking for my refund from idirect
Absa's replyOfficial
27 Feb 2024, 08:32Dear Kedibone Ntladi Thank you for your posting.
Please refer to our email sent to your email address. Kind regards,Group Customer CareRezona Louw
Please refer to our email sent to your email address. Kind regards,Group Customer CareRezona Louw
Absa's reply27 Feb 2024, 08:32
Official
Dear Kedibone Ntladi Thank you for your posting.
Please refer to our email sent to your email address. Kind regards,Group Customer CareRezona Louw
Please refer to our email sent to your email address. Kind regards,Group Customer CareRezona Louw