Insulting service

<p>I have been a VMoney client for over 10 years.</p> <p>It's always gone smoothly with no issues. But this past week has been so bad that it has destroyed everything. I reveived my statement on Tuesday 15 November (always on the 14th/15th) saying my credit used is R900 so I have to pay up R60. Even with these low due amounts you will see that I always pay around R2k per month.</p> <p> </p> <p>Then yesterday I started receiving sms'es about my account being overdue. I knew this was a mistake so I left it. I always pay my account on the 25th and since I only got my statement on Tues I knew this was an error. But then the phone calls started! About me being overdue R60 and I need to make payment urgently. I said it couldn't be and is surely a mistake. No she said, you must pay now. </p> <p> </p> <p>I said I will pay my full outstanding amount and then I want to CLOSE my account with VMoney. She was fine with that, as long as I pay this apparent R60 overdue.</p> <p> </p> <p>I will check my balance today, pay it up and then please send me proof that my card has been closed.</p> <p> </p> <p>Thank you.</p>