INSUFFICIENT TELLERS - WAITING TIME 45 MINS - 1H30

I DO DAILY BANK DEPOSITS AT ABSA KEY WEST. THERE ARE 10 FRONT TELLER COUNTERS, BUT ALWAYS ONLY 2 TELLERS OPERATIONAL BETWEEN 11:00 AND 15:00. AVERAGE WAITING TIME IS BETWEEN 45 MINUTES AND 1H30 MINUTES. TOTALLY UNACCEPTABLE . COMPLAINED SEVERAL TIMES TO JOEY (FLOOR MANAGER) AND ELSIE (BRANCH MANAGER). THERE RESPONSE : NOT ENOUGH STAFF / OUT OF THERE HANDS. WITING FOR NEW STAFF.<br> <br> I WANT TO MOVE MY BUSINESS ELSEWHERE. WHY DOES HEAD OFFICE OR AREA OFFICE NOT INTERVENE??!!! IS IT ACCEPTABLE FOR CLIENTS TO WAIT THIS LONG???!!! ABSA SHOULD SHAPE UP OR SHIP OUT!!!!!