instalments

I have two personal loans with absa these loans are kept at a good profile payment till to date <br> My frustration is that I can not afford these instalments anymore and absa can not assist .instead they asked me to aply for another loan through them to consolidate the two loans they even declined the loan that was cruel and I************ .they made me feel bad and worthless .<br> They raised my hopes for nothing .I still have a problem that has been reported for 1and half years<br>