Inspection Certificate missing

<p>I am very disappointed with the service I am receiving from Absa Idirect, now that I have to claim I am being told that there is no car inspection certificate on my policy.</p> <p><br />The car was inspected by Glasfit Bedfordview in 2015 and inspection sheet sent to Sandra at Absa idirect.</p> <p><br />Now I am being told to go and look for this inspection certificate that was issued in 2015, I do not have that document anymore and Absa is the one that misplaced it.</p> <p><br />Why should it be my responsibility to look for something that Absa did not file properly?</p> <p><br />Absa is happy to take my money every month but come claim time they are trying to dodge this claim. </p> <p><br />Policy number: ********** 694</p> <p><br />I AM VERY DISAPPOINTED WITH THIS KIND OF TRICK TO TRY AND DECLINE MY CLAIM</p>