NM
Nomathamsanqa M

1 reviews | Active since Mar 2017

27 Nov 2023, 16:26

INSIDE JOB ALERT!

Very recently I got financed by Absa for my car - very recently too, I just got de*****ed through Absa.

It seems I have an account and a pending personal loan, I have not taken up with Absa - tell me why you've opened a bank account for me without my finger prints? Tell me why no one knows how to help me? Tell me why your departments are sending me from 1 *********** person to another - tell me why your employees are aiding and abetting ******** behavior by refusing to help me and see to it that the situation is absolved???In all years of me banking - I don't ever recall receiving such terrible unurgency from a banking institution.

0
Replies (1)
Absa
Absa's reply28 Nov 2023, 09:28
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***2. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd

Best regards,