NM
Nomathamsanqa M
1 reviews | Active since Mar 2017
27 Nov 2023, 16:26
INSIDE JOB ALERT!
Very recently I got financed by Absa for my car - very recently too, I just got de*****ed through Absa.
It seems I have an account and a pending personal loan, I have not taken up with Absa - tell me why you've opened a bank account for me without my finger prints? Tell me why no one knows how to help me? Tell me why your departments are sending me from 1 *********** person to another - tell me why your employees are aiding and abetting ******** behavior by refusing to help me and see to it that the situation is absolved???In all years of me banking - I don't ever recall receiving such terrible unurgency from a banking institution.
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Replies (1)Absa's replyOfficial
28 Nov 2023, 09:28Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***2. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply28 Nov 2023, 09:28
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***2. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
