RS
Robert S
1 reviews | Active since Sept 2020
10 Sept 2020, 09:56
Inheritance Money
Absa is holding my inheritance money, I inherited money from my late sister in UK, she had an account with ABSA UK, I went through the process of claiming and all went well but ABSA doesn't want to release my funds. They gave me all the login details and the codes but every time they need a code the latest one is IMF code. They are not speaking to me and everything done via emails and they are not responding, I have spend more than R3millions but still can't get my inheritance. I have dealing with their CFO Jason Quinn and lately he does not communicate especially when there's money needed. I don't understand why ABSA would do this to me because all the accounts are within ABSA?
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
10 Sept 2020, 11:16Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***2. Kindly provide us with your sister’s account number and ID number. When you were claiming were you doing that here in South Africa? We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***2. Kindly provide us with your sister’s account number and ID number. When you were claiming were you doing that here in South Africa? We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply10 Sept 2020, 11:16
Official
Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***2. Kindly provide us with your sister’s account number and ID number. When you were claiming were you doing that here in South Africa? We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***2. Kindly provide us with your sister’s account number and ID number. When you were claiming were you doing that here in South Africa? We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,