*****ING MY MONEY AS ADMIN CHARGES - I WILL BO TO BANKING OMBUDS

I had a Admin charge of R 72.50 on my account in December, an Admin charge of R 93.50 in January and now I get an Admin charge of R 665.00? What is this for? I have done NOTHING differently? I want my money returned! When I try calling the bank I am told they cant look at anything on my account because my account is blocked due to Security questions? I never even answered any Security questions?! I ask for someone to call me back, noone calls me!? In the meantime my debit orders are skipping and who is going to pay for the skipped debit orders on a cheque account? I want answers now. I will take this matter further and I will be reviewing my account now for ALL previous Admin charges. I will then happily take you to the banking ombudsman and make this public! Call me at *** TODAY