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Peter M
1 reviews | Active since Jan 2013
10 Jul 2025, 17:42
Inflexible mobile and electronic banking systems
I have two ABSA profiles on my mobile. One business and one personal Private Banking. Did you know? If you have two profiles on one phone, they disable biometric sign-in and in-app notifications? This makes it almost impossible for me to use my cards whilst outside South Africa, which is 8-9 months of the year for me.
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Peter M's updateReviewer Update
10 Jul 2025, 17:43***
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Peter M's update10 Jul 2025, 17:43
Reviewer Update
***
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Peter M's updateReviewer Update
15 Jul 2025, 20:43Look at what ABSA esponded with, are you serious? Is THIS the advice ABSA is giving me?
You need to contact your network Service Provider to open roaming to be able to receive the OTP’s sent to your device I will not. ABSA is the tail that is wagging the dog. The whole world is going away from phone and SMS roaming. Because ABSA cannot give me in app notifications, I must have roaming. That is poor, ABSA is accelerating into the past and I will not stand for it. I will NOT pay for expensive roaming because ABSA has poor systems. I have USA data and Wifi systems, why must I have roaming as well? Capitec gives me in-app notifications. I never closed my account with them, and I am now going back to them. I will transfer my income and all cost related items back to Capitec. Good riddance and good bye.
You need to contact your network Service Provider to open roaming to be able to receive the OTP’s sent to your device I will not. ABSA is the tail that is wagging the dog. The whole world is going away from phone and SMS roaming. Because ABSA cannot give me in app notifications, I must have roaming. That is poor, ABSA is accelerating into the past and I will not stand for it. I will NOT pay for expensive roaming because ABSA has poor systems. I have USA data and Wifi systems, why must I have roaming as well? Capitec gives me in-app notifications. I never closed my account with them, and I am now going back to them. I will transfer my income and all cost related items back to Capitec. Good riddance and good bye.
PM
Peter M's update15 Jul 2025, 20:43
Reviewer Update
Look at what ABSA esponded with, are you serious? Is THIS the advice ABSA is giving me?
You need to contact your network Service Provider to open roaming to be able to receive the OTP’s sent to your device I will not. ABSA is the tail that is wagging the dog. The whole world is going away from phone and SMS roaming. Because ABSA cannot give me in app notifications, I must have roaming. That is poor, ABSA is accelerating into the past and I will not stand for it. I will NOT pay for expensive roaming because ABSA has poor systems. I have USA data and Wifi systems, why must I have roaming as well? Capitec gives me in-app notifications. I never closed my account with them, and I am now going back to them. I will transfer my income and all cost related items back to Capitec. Good riddance and good bye.
You need to contact your network Service Provider to open roaming to be able to receive the OTP’s sent to your device I will not. ABSA is the tail that is wagging the dog. The whole world is going away from phone and SMS roaming. Because ABSA cannot give me in app notifications, I must have roaming. That is poor, ABSA is accelerating into the past and I will not stand for it. I will NOT pay for expensive roaming because ABSA has poor systems. I have USA data and Wifi systems, why must I have roaming as well? Capitec gives me in-app notifications. I never closed my account with them, and I am now going back to them. I will transfer my income and all cost related items back to Capitec. Good riddance and good bye.