1 reviews | Active since Jul 2012
Inflated Credit Card amount and no statements sent
ABSA Bank stopped sending me my credit card statement on 07 August 2013 and I still continued making some payment after that. In 2014 the credit card information was completely removed from my credit report. Now I am surprised I am getting calls from people calling themselves Anders Trust Inc saying I owe ABSA money.<br> My credit was only left with around R700 when ABSA stopped sending me statements, but now I am told I owe R2503.35 How is that even possible?<br> <br> How can the owing amount, if the credit was still owing since you stopped sending me statement long time ago, how can the amount now be more 150% the owing amount?<br> <br> I went to ABSA Fourways requesting statements that show how the amount go there and to see all the payments I made but I was told that information is not available.<br> <br> How is that possible?<br> How I am I supposed to pay when I don't even know how much was handed over and what happened to my payments?<br> <br> I need to know before I forward this matter to the Banking Ombuts?
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
