1 reviews | Active since Jun 2012
Inept and *********** call center staff
<p>I have had the misfortune of dealing with *********** staff with the absa call center. I asked for a certain amount of money to be transferred from one account to the other. The *********** staff member transferred the wrong amount, and then absa claimed to be unable to reverse it.</p> <p> </p> <p>Not good enough.</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Unfortunately we do not have your id number
Unfortunately we do not have your id number