Inefficient and uns****ed from Manager through to call centre agents. Think twice about your choice

I have written to ********** Just keep getting an automated reply. My request was to have my Credit Card delivered 1 month in advance for reasons which I explained on numerous emails and numerous calls to the Call Centre. Every person, including the manager promised to call me back-- no one ever did. A letter was sent to me indicating that the card would be delivered "when and where I wanted to have it delivered"-- a useless empty promise! I have been contacting the VM offices since the beginning of August-- today is 25 August 2017, I am still a very dissatisfied banker with VM.