INEFFICIENT ABSA AGAIN

On the 12 February I travelled 50kms to my nearest Retail Hub. When I used my ABSA debit card for purchase, it was declined!! Returning home I contacted Absa card division and was informed that my card had been blocked due FICA requirements. I have been using this card for years. I have previously updated my FICA requirement assisted by Clifford Galeng as the FICA documents submitted in person were lost five times within the Absa Bank. Again I received no correspondence, or sms or telephonic contact from Absa giving me prior notice of impending block. <br> <br> Well done ABSA you are providing your usual inefficient service. PS SORRY does not help EFFICIENCY WOULD.