Inefficacy and bad service.

On the 2nd of November 2017, I app**** to have my current bond converted to a flexi bond. The next day Absa requested proof of insurance for my house which I supp**** on the 3rd of November. On the 7th I requested an update on the status of my application. On the 9th I received a response stating that the documents was sent to the Absa Insurance Department.

Yesterday the 14th I enquired again about the progress of my application. Today I received a response requesting the proof of insurance again!!!!!!!!

Pathetic, inefficient bank. 9 workdays later.

Regards Hendrik Hamman