1 reviews | Active since Feb 2011
Ineffective and inefficent services
VMSA: Your credit card is currently over the limit. Please rectify your account to enable you to continue using your facility.FSP/NCRCP7
Thank you for the above reminders have called your call centre and have been enlightened. You have not to date linked my card to my absa application. Have provided my card details again 5 ********** 7 ********** so that you can be more effective and efficient.
Your call centre has confirmed you would ensure this card will be linked to date nothing has been done.
Ms Motsu lelung and her team leader advised no need to make an addional payment as you will debit my account on the 7th March 2019, as was from inception of the account full balance was always debited.
Should you not be able to link my account as virgin money card being a product of absa to which have awaited years for it to be linked.
Will await for next 2 months until you debit full balance as i will ensure donot use card until fully paid and settled.
In so doing one can request and account closure.
Many thanks for inconvenience caused.
Thank you for the posting.
We refer to complaint reference number 370355:
Please note that the Virgin Money Card cannot be linked to your Absa profile. This is 2 separate profiles.
Should you wish to make a payment to your Virgin Money Card, you can use the suspense account number available for payments. Let us know if we can provide you with the details if required.
You are also welcome to register for Virgin Money Online Banking using the following link: http://www.virginmoneycard.co.za
We do apologise for any inconvenience caused in this regard.
Trust all to be in order.
Kind regards
The Virgin Money Team
Best regards,
Thank you for the posting.
We refer to complaint reference number 370355:
Please note that the Virgin Money Card cannot be linked to your Absa profile. This is 2 separate profiles.
Should you wish to make a payment to your Virgin Money Card, you can use the suspense account number available for payments. Let us know if we can provide you with the details if required.
You are also welcome to register for Virgin Money Online Banking using the following link: http://www.virginmoneycard.co.za
We do apologise for any inconvenience caused in this regard.
Trust all to be in order.
Kind regards
The Virgin Money Team
Best regards,